Great small businesses lose customers for the silliest reason: nobody can find them.
You're amazing at what you do. But if your website is ten years old, your Google profile is half empty, and your last post was in March, the customer who searched for you just booked someone else, someone probably less good than you, with a better online presence.
That gap drives me a little crazy, honestly. Fixing it doesn't take a big agency or a big budget. It takes someone who knows what to fix first, does it for you, and keeps it running. That's the whole job, and I love it.
I live in Georgetown, Ontario with my family, and most of my clients are small businesses within an hour of me, though I work with owners anywhere.
